Industry News
Convergys Lights Up the Smart Grid with Smart Solutions
New billing and customer care solutions are available for the energy and utility markets.
Industry News, Posted 04 May 2010
Sangoma Unveils Voice Transcoding Card
New D100 Card delivers up to 480 channels of voice transcoding, offering an alternative to software-based solutions.
Industry News, Posted 04 May 2010
Loquendo Opens U.K. Office in Central London
Company cites growing demand for a its technologies and services across Northern Europe.
Industry News, Posted 04 May 2010
SVOX Releases New Russian Voice
The addition of this voice brings the total in the SVOX TTS portfolio to 37.
Industry News, Posted 29 Apr 2010
LiveVox Announces 100 Percent Call Recording with Dynamic Retrieval
Numerous search options and stereo recording for speech analytics are being offered at no additional cost.
Industry News, Posted 28 Apr 2010
CallCopy Strikes Up a Deal in New Zealand
CallCopy and Connector Systems partner to bring workforce optimization solution to New Zealand; deal extends CallCopy's channel program.
Industry News, Posted 28 Apr 2010
DriveSafe.ly Gets Down to Business
iSpeech brings its distracted driving solution to enterprise customers looking to stop employees' texting while driving.
Industry News, Posted 28 Apr 2010
YouMail Faces Visual Voicemail Lawsuit
Klausner Technologies files suit alleging visual voicemail patent infringement.
Industry News, Posted 28 Apr 2010
Loquendo TTS Powers iPhone Translating App in 16 Languages
Loquendo offers the voices for Sonico Mobile's iTtranslate application.
Industry News, Posted 27 Apr 2010
Read Your Voicemail with Iperia’s Visual Voice Messaging App
Yap provides fully automated voicemail-to-text transcription for Iperia.
Industry News, Posted 23 Apr 2010
Nuance Launches Dragon Dictation for Email, Available Now for BlackBerry
BlackBerry smartphone users can now access the power of Dragon NaturallySpeaking to dictate directly into email.
Industry News, Posted 22 Apr 2010
Speech Recognition Capabilities Added to the DiaStar Server
Dialogic and LumenVox team up to bring the LumenVox ASR solution to Asterisk developers building voice and video applications with the DiaStar Server.
Industry News, Posted 21 Apr 2010
OAISYS Adds to Talkument and Tracer Call Recording Software
Enhancements include SIP trunk recording, speech analytics, on-demand licensing, and multilanguage support.
Industry News, Posted 21 Apr 2010
SRC Delivers Digital Dictation at Nottingham University Hospitals
Following an initial pilot, typing turnaround times have been reduced by 21 days and urgent clinical correspondence is being completed and sent within 24 hours.
Industry News, Posted 21 Apr 2010
Ribbit Settles Patent Litigation with Klausner Technologies
The BT Group subsidiary inks a visual voicemail patent license agreement.
Industry News, Posted 20 Apr 2010
New Avaya User Group Forms
Group vows to unify customers and provide strong representation.
Industry News, Posted 20 Apr 2010
Pharmacists Mutual Insurance Selects IP Communications System from Interactive Intelligence
Company selects all-in-one IP communications software suite for its flexibility, rich feature-set and ease-of-use.
Industry News, Posted 19 Apr 2010
Nexidia and Ydilo Ink International Alliance Agreement
Ydilo joins forces with Nexidia to bring speech analytics capabilities to the Iberian and Latin American markets.
Industry News, Posted 19 Apr 2010
Ringio Launches New Cloud-Based Rich Calling Service for SMBs
The solution integrates CRM and intelligent routing to give users a history of interactions with callers.
Industry News, Posted 19 Apr 2010
Top Three Israeli Banks Roll Out Persay Voice Biometrics
Voice biometrics is poised to become mainstream authentication technology for remote services and applications.
Industry News, Posted 15 Apr 2010
Blackboard Connect Helps California Schools Stay in Front of H1N1 This Spring
A personal message from the Department of Public Health's director urges flu prep in schools and on campus.
Industry News, Posted 15 Apr 2010
IQ Technology Becomes Loquendo's Exclusive Taiwan Reseller
TTS and ASR technologies will be available for burgeoning mobile device and e-book reader market.
Industry News, Posted 15 Apr 2010
Amcom Software Solutions Now Rated “Avaya Compliant”
The company's unified communications applications are compatible with Avaya Aura Application Enablement Services.
Industry News, Posted 14 Apr 2010
Powerful SIP Stack, HMP Elements, Now Featured in Voice Elements Platform
VoIP-based automated telephone apps can be quickly deployed using Microsoft .NET languages.
Industry News, Posted 14 Apr 2010
CosmoCom Powers UK Hosted Contact Center Offering from VanillaIP
The U.K. VoIP service provider expands offerings for customers and channel partners.
Industry News, Posted 14 Apr 2010
Ifbyphone Launches Voice-To-Text Transcription
Multiple transcription options offer flexibility in quality, price, and functionality.
Industry News, Posted 13 Apr 2010
ClickFox Launches Customer Experience Industry Research
Rooted in analytics engine of 240 million monthly customer interactions, industry research pinpoints customer behavior trends and best practices.
Industry News, Posted 13 Apr 2010
Nexidia and AV3 Unite to ‘Get’ Video Search
Final Cut Pro editing workflow revolutionized through use of phonetic search to locate material.
Industry News, Posted 13 Apr 2010
Loquendo TTS Powers a New Tool for Language Learning
Tandem integrates Loquendo TTS into its applications for language students of all ages and abilities.
Industry News, Posted 08 Apr 2010
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