Industry News
Nuance Unveils Nuance Recognizer
Nuance Communications unveiled Nuance Recognizer v9, a new speech recognition engine.
Industry News, Posted 01 May 2007
Voxware Integrates Voice Solution with RedPrairie Warehouse Management System
RedPrairie and Voxware integrated Voxware's voice solution with RedPrairie's Warehouse Management System
Industry News, Posted 01 May 2007
HR Alloy Adds Video to its Advanced Online Job Simulations
HR Alloy released Virtual Simulation Authoring Plus (VSA+), an enhanced version of its simulation authoring tool.
Industry News, Posted 01 May 2007
Ectaco Launches Line of iTRAVL Traveler's Aids with English-Russian Hand-held
Ectaco released a new English-Russian iTRAVL NTL-2R device.
Industry News, Posted 01 May 2007
MicroAutomation Awarded Genesys Gold Partner Certification
MicroAutomation, a systems integrator of contact center solutions, achieved Gold Certification on the Genesys Voice Platform.
Industry News, Posted 01 May 2007
New Emergency Notification Systems for College and University Campuses Available from Telcom Data
Telcom Data released two new emergency notification systems for college and university campuses.
Industry News, Posted 01 May 2007
UTOPY Introduces Customer-Intelligent Routing Driven by Speech Analytics
UTOPY enhanced its SpeechMiner product.
Industry News, Posted 01 May 2007
Lastminute.Com Creates Talking Foreign Phrase Books for Mobiles
Lastminute.com and developers CoolGorilla launched six new talking phrase books for your mobile phone.


Industry News, Posted 01 May 2007
V-ENABLE Names Emerick Woods as CEO
V-ENABLE, a provider of mobile voice search technology, appointed Emerick Woods as CEO
Industry News, Posted 01 May 2007
SRC Appoints New Marketing Manager
SRC, a provider of digital dictation and speech recognition solutions, appointed Dominic Mellor as marketing manager to spearhead all aspects of the company's marketing and promotional activities.
Industry News, Posted 01 May 2007
Envision Receives Positive Rating in Contact Center Workforce Optimization MarketScope Report
Envision Telephony received a "Positive" rating in Gartner's "MarketScope for Contact Center Workforce Optimization, 2007."
Industry News, Posted 01 May 2007
Maptuit Selects NAVTEQ TRANSPORT for Use in NaviGo
Maptuit chose NAVTEQ to supply NAVTEQ TRANSPORT truck attributes for its latest fleet navigation product, NaviGo.
Industry News, Posted 01 May 2007
Residential Credit Solutions Selects Aspect EnsemblePro and Asterisk IP PBX
Residential Credit Solutions is enhancing its contact center infrastructure by implementing Aspect Software's Asterisk Business Edition Internet protocol private branch exchanges across its corporate headquarters in Ft. Worth, Texas, and its future regional office in Los Angeles.
Industry News, Posted 01 May 2007
Swisscom's Telephone Directory Uses Nuance Voice Search
Swisscom selected Nuance Voice Search speech solutions to automate its national directory service.
Industry News, Posted 01 May 2007
Product Support Solutions Acquires VSI
Product Support Solutions acquired VSI, a technical consulting firm specializing in the deployment of self-service solutions for contact centers.
Industry News, Posted 01 May 2007
Cobb County, Georgia Community Development Agency Selects Accela
Cobb County, Ga., selected Accela Automation from Accela to provide an integrated system for tracking and managing the permitting, land use, and licensing activities of six divisions within its Community Development Agency.


Industry News, Posted 01 May 2007
Sentex Sensing Technology to Acquire ICOM Holdings
Sentex Sensing Technology will acquire ICOM Holdings.
Industry News, Posted 01 May 2007
Magellan Launches Maestro 3000 Series
Magellan introduced the Maestro 3100 and Maestro 3140 portable vehicle navigation devices.
Industry News, Posted 25 Apr 2007
ClickFox Continues to Expand in the APAC Region
ClickFox signed a business partner agreement with FDS Networks Group.
Industry News, Posted 24 Apr 2007
CoolSoft Releases CoolInfo 1.10 Voice Recognition Software
CoolSoft released CoolInfo 1.10 Voice Recognition, a free download that now makes speech recognition available to everyone using Windows 2000 or Windows XP.
Industry News, Posted 24 Apr 2007
Accela Communications Produces On-Demand Rich Media FocalPoint Site for AVST
Accela Communications released a multimedia content destination site created for Applied Voice & Speech Technologies.
Industry News, Posted 24 Apr 2007
Voxify and EDS Sign Customer Self-Services Agreement
EDS signed a customer self-services (CSS) agreement with Voxify to support the company's hosted speech applications.
Industry News, Posted 24 Apr 2007
Wagerphone and Transfer Online Initiate Relationship
Wager Phone is working closely with Transfer Online of Portland, Ore., to initiate a program for shareholders.
Industry News, Posted 24 Apr 2007
Product Support Solutions Media Gateway Solution Rated Avaya Compliant
Product Support Solutions' FlexxGate Media Gateway is compliant with key Contact Center solutions from Avaya.
Industry News, Posted 24 Apr 2007
WinScribe Partners with Interwoven
WinScribe entered an integration partnership with Interwoven, a global provider of content management solutions.
Industry News, Posted 24 Apr 2007
Avaya Delivers Customer Interaction Express
Avaya released Avaya Customer Interaction Express, a contact center software suite built for midsize businesses.
Industry News, Posted 24 Apr 2007
CallMiner and SPSS Align
CallMiner and SPSS joined forces.
Industry News, Posted 24 Apr 2007
Paraxip Technologies to Provide Network Connectivity for First Data's 2Way-Connect Service
Paraxip Technologies and First Data Voice Services have partnered in the deployment of the Paraxip Gateway product to enable network connectivity for First Data's next-generation voice notification services platform.
Industry News, Posted 24 Apr 2007
IP Unity Glenayre Names Oscar Rodriguez CEO
IP Unity Glenayre appointed veteran communications executive Oscar Rodriguez as CEO.
Industry News, Posted 24 Apr 2007
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