Industry News

VoiceObjects Introduces Development Tools New development environment simplifies delivery of personalized phone self-service and migration from legacy IVR systems Industry News, Posted 09 Apr 2008

Philips SpeechMagic Enters One of the World’s Largest Medical Speech Projects Norwegian university hospital to roll out voice-based information capturing for more than 1,000 physicians at one location Industry News, Posted 04 Apr 2008

SpeechCycle Hits Call Automation Milestone SpeechCycle's Rich Phone Applications recently processed their 50-millionth automated call. Now the company is set to bring enterprise speech to new markets Industry News, Posted 04 Apr 2008

Loquendo Solution Gains Avaya Compliance Rating Loquendo MRCP Server, in its version Loquendo Speech Suite 7.0, is compatible with Avaya Interactive Response 3.0, Avaya Voice Portal 4.0 and Avaya Communication Manager 4.0. Industry News, Posted 04 Apr 2008

Sprint Signs License under Klausner Patents for Visual Voicemail U.S. wireless service provider Sprint Nextel has just entered into a patent license agreement with Klausner Technologiesfor Sprint's new Visual Voicemail service. Industry News, Posted 04 Apr 2008

LumenVox Speech Engine Rated ‘Avaya Compliant’ LumenVox's Speech Engine was recently found to compatible with Avaya Communication Manager 4.0, Voice Portal 4.0, and IR 3.0. Industry News, Posted 19 Mar 2008

Acapela Enters eLearning Arena One2OneMate will incorporate text-to-speech technologies from Acapela Group into its StudentMate eLearning hardware and software to improve literacy among schoolchildren. Industry News, Posted 19 Mar 2008

Avaya Launches UC Consulting Practice New UC business consulting practice, broad partner ecosystem, and ongoing support to help businesses gain full productivity and customer service benefits of unified communications Industry News, Posted 19 Mar 2008

BioLab to Implement Autonomy etalk Solutions etalk's Intelligent Contact Center to support water treatment and home cleaning products manufacturer's customer service. Industry News, Posted 19 Mar 2008

Convergys Chosen as a GSA Preferred Provider The U.S. General Services Administration (GSA) has named Convergys a preferred contact center solutions provider, giving federal agencies access to Convergys' entire Customer Management suite of solutions through the GSA's $2.5 billion government contract vehicle. Industry News, Posted 19 Mar 2008

Intervoice Announces IP Contact Center Version 4 SIP-based solution offers switch-independent self-service to live agent assistance Industry News, Posted 19 Mar 2008

Intellectual Property Trading Site Opens IPSupermarket.com brings buyers and sellers together to buy, sell, and license software IPs, software codecs, reference designs, or patents. Industry News, Posted 12 Mar 2008

Loquendo Releases New Brazilian Voice Fernanda is the newest member of TTS vendor's growing family. Industry News, Posted 12 Mar 2008

Holly Connects Partners with telisma to Expand ASR Partnership sees Holly Connects' next-generation IVR platform support telisma's speech software Industry News, Posted 12 Mar 2008

Loquendo TTS to Power Saltillo ChatPC-4 Saltillo, a provider of communication devices for the disabled, has chosen Loquendo Embedded TTS to power its ChatPC-4 product line. Industry News, Posted 05 Mar 2008

Intervoice Names New President and COO EVP Jim Milton is promoted to expanded role. Industry News, Posted 05 Mar 2008

SpeechCycle Names Sales VP A communication service provider and voice recognition veteran will lead the company's sales team. Industry News, Posted 04 Mar 2008

Hostcon in Conference with GIPS Hostcon Technologies turns to GIPS' ConferenceEngine and VoiceEngine to ensure a high-quality VoIP experience. Industry News, Posted 04 Mar 2008

BigHand Vital to Hospital Turnaround BigHand recently completed a digital dictation workflow project with the Mid Yorkshire Hospitals NHS Trust in London, leading to efficiencies and reduced costs critical to a $25.8 million turnaround strategy. Industry News, Posted 04 Mar 2008

GoDaddy Gets NICE with Growing Contact Center Operations Web services company chooses NICE Adaptive Interaction Analytics solution Industry News, Posted 19 Feb 2008

Digital Speech Meets Avaya's Standards Company's call recording solution is compliant with Avaya IP telephony and contact center solution. Industry News, Posted 19 Feb 2008

Telisma and PerSay Partner Partnership integrates offerings from the two companies to provide more comprehensive voice solutions for customers Industry News, Posted 19 Feb 2008

Loquendo's New American Voice Allison becomes the newest member of the Loquendo TTS family. Industry News, Posted 12 Feb 2008

Another Apple iPhone Visual Voicemail Co-Defendant Settles Lawsuit GotVoice signs patent license for Klausner Technologies' Visual Voicemail. Industry News, Posted 07 Feb 2008

Amazon to Acquire Audiobook Provider Online retailer Amazon.com will acquire Audible, the leading online provider of premium digital spoken word audio content, for an estimated $300 million. Industry News, Posted 07 Feb 2008

Presence Technology Names Product Director Presence Technology, a computer telephony integration software provider, has named Onno van Dommelen as its product director. Industry News, Posted 07 Feb 2008

Loquendo Names New CEO Davide Franco, a former executive with Telecom Italia, joins Loquendo as the new CEO. Industry News, Posted 07 Feb 2008

Idearc Media Dials Into NICE SmartCenter Solutions provide adaptive interaction analytics and performance management Industry News, Posted 30 Jan 2008

Scottrade Expands Its Use of NICE SmartCenter Performance Management and Adaptive Interaction Analytics will help drive customer satisfaction in Scottrade's 336 branch offices. Industry News, Posted 29 Jan 2008

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