Industry News

NEC and Tellme to Offer On-Demand Voice Services Joint offering extends the NEC UNIVERGE 360 vision to enterprise contact centers through intuitive self-service voice applications. Industry News, Posted 11 Nov 2008

Tellme Selects Servion as a Professional Services Partner Servion will work with Tellme to provide customized contact optimization capabilities that help businesses improve their voice-based customer interactions. Industry News, Posted 11 Nov 2008

Convergys Rolls Out New Voice Portal and Mobile Self-Service Offerings Convergys introduces Intervoice Voice Portal 6.0 (IVP 6) and its next-generation application creation environment, Interaction Composer. Industry News, Posted 11 Nov 2008

Mobivox Mashes Voxbone's New 883 Exchange into Its Voice-Activated Telephony Platform Offering creates a value-added-services communications module in its platform for mobile and IP telephony operators. Industry News, Posted 11 Nov 2008

SVOX Releases Pico, a Small Footprint TTS Company touts its newest engine as the highest-quality sub-1 MB Text-to-Speech system available. Industry News, Posted 11 Nov 2008

Sprint Launches Wireless Integration with Cisco Unified Communications Manager Solution for the mobile workspace extends Cisco Unified Communications Manager functionality to Sprint wireless phones. Industry News, Posted 11 Nov 2008

EndWar Game Features Total Voice Command Ubisoft revolutionizes gaming with new Tom Clancy game that can be controlled entirelt by voice. Industry News, Posted 06 Nov 2008

NICE Introduces First Integrated Voice and Transaction Analytics Solution Cross-channel compliance solution from NICE and subsidiary Actimize extracts insights from trading calls and transactions to boost trading surveillance and investigation, reduce risk, and operational costs. Industry News, Posted 06 Nov 2008

Alivox Partners with 16NET Combination of Alivox and I6NET technologies enable multilingual voice and video response platforms for IP/3G telephony. Industry News, Posted 06 Nov 2008

MIR3 Named Partner in Microsoft System Center Alliance Company also announces that its TelAlert 6e Enterprise IT Notification Solution is ‘IBM Tivoli Ready.' Industry News, Posted 05 Nov 2008

Payment Options Can Become Part of an Outgoing Message Global Connect selects Payment Vision to offer payment gateway services to customers of its voice messaging system. Industry News, Posted 05 Nov 2008

Global Crossing Enhances Its Suite of VoIP Services IP solutions provider adds SIP Refer feature to help enterprises better manage their VoIP traffic. Industry News, Posted 03 Nov 2008

Avaya Names New President/CEO Kevin Kennedy will join Avaya as chief executive in January, and Charles Giancarlo will become the company's chairman of the board. Industry News, Posted 31 Oct 2008

TuVox Guarantees Success for Its Apps Unprecedented program assures customers of a return on investment with a clear performance guarantee. Industry News, Posted 31 Oct 2008

Expressivo Lends its Voice to Microsoft Word Latest version of IVO's text-to-speech software integrates with word processing and other applications. Industry News, Posted 30 Oct 2008

Redline and Alianza Offer Hosted Voice over WiMAX Solution Alianza's hosted voice platform gains interoperability status in Redline's Ecosystem Verification program. Industry News, Posted 30 Oct 2008

Ditech Enhances Voice Processing Platform Packet Voice Processor expanded to include new low-density chassis for VoIP, 3G, and Web 2.0 services. Industry News, Posted 30 Oct 2008

Wavelink Expands Voice Capabilities for Mobile Applications Wavelink Speakeasy SDK adds voice to existing wireless applications to improve productivity, accuracy, and safety. Industry News, Posted 29 Oct 2008

Oregon Sheriff's Department Deploys Verint Call Recording Solution Audiolog call recording and quality assurance software solution will help ensure compliance and citizen accountability. Industry News, Posted 29 Oct 2008

Black Box Acquires Network Communications Technologies Acquisition adds market share in the Carolinas for the technical services company. Industry News, Posted 29 Oct 2008

Tetco Technologies Acquires Voxpilot Tetco will add video to its range of voice/data convergence services and benefit from one of the most advanced VoiceXML platforms on the market. Industry News, Posted 29 Oct 2008

Nuance’s VSuite 3 Ships on Latest Katana Series Handsets by SANYO Nuance's Innovative Speech Recognition Software Simplifies User Experience Industry News, Posted 28 Oct 2008

Verizon, Klausner Settle Visual Voicemail Dispute Wireless carrier agrees to license the technology from Klausner, ending their patent litigation. Industry News, Posted 27 Oct 2008

Telefónica to Offer VoIP Services to Windows Live Customers Microsoft chose Telefónica to provide Voice over IP (VoIP) services (trademarked Voype by Telefónica) to Windows Live Messenger customers in Argentina, Brazil, Chile, Colombia, Peru, the United States, and Venezuela. Industry News, Posted 24 Oct 2008

Comet Standardizes on SpeechStorm to Deliver Speech Self-Service U.K. electronics retailer selects SpeechStorm to enhance its customer service program. Industry News, Posted 23 Oct 2008

SecureLogix Awarded 14th Voice Security Patent Company continues to strengthen patent protection for its voice network security, monitoring, and management solutions. Industry News, Posted 23 Oct 2008

VA, NASA Select Qwest for Voice and Data Services Department of Veterans Affairs to link headquarters with 1,300 hospitals around the country via one voice and data network. Industry News, Posted 23 Oct 2008

SpinVox Lends a Voice to WNYC Listeners Speech-to-text vendor empowers listeners Of WNYC's ‘The Takeaway' to speak freely during economic crisis and election season. Industry News, Posted 21 Oct 2008

Transera Implements Virtual Contact Center Solution for Office Depot New service enhances overall customer experience while reducing call hold times. Industry News, Posted 21 Oct 2008

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