Industry News

Voxware Joins Intermec Honours Program CN3 becomes the first Intermec device to be Voxware-certified, expanding flexibility and freedom of choice for customers. Industry News, Posted 21 Jan 2009

Five9's Cloud Computing Comes to Call Centers On-demand call center software vendor announces general availability of its new software release. Industry News, Posted 20 Jan 2009

CallMiner and BusComm Announce Reseller Agreement Speech analytics product to be integrated with digital voice and management systems. Industry News, Posted 16 Jan 2009

YouMail Partners with GotVoice to Expand Offerings The two voice messaging companies sign a free user transfer and licensing agreement. Industry News, Posted 15 Jan 2009

Global Crossing and Ronald A. Katz Enter Into License Agreement The two firms settle their patent dispute related to interactive voice applications. Industry News, Posted 14 Jan 2009

TouchLogic Selects Payment Vision to Augment Its Voice Messaging Solution Users of TouchLogic's solutions can offer electronic payment options during automated voice messaging campaigns. Industry News, Posted 13 Jan 2009

Audiopoint Upgrades its Voice Terminal Service Version 1.5 includes voice-enabling Google Calendar, entry-level service plans, and access for the visually impaired. Industry News, Posted 13 Jan 2009

New Edge Networks Announces Voice Connect VoIP solution combines business-class voice and private MPLS networks. Industry News, Posted 12 Jan 2009

Start-Up SmartAction Starts with IVR Release Company adds artificial intelligence to intelligent IVR applications. Industry News, Posted 12 Jan 2009

Ford Adds SYNC Features SYNC with Traffic, Directions, and Information provides access to personalized traffic reports, precise turn-by-turn driving directions, and up-to-date information such as business listings, news, sports, and weather. Industry News, Posted 12 Jan 2009

TomTom Expands Voice Recognition in New GPS Device Drivers can control the new GO 740 LIVE with more than 130 voice commands. Industry News, Posted 09 Jan 2009

Skype Building a Mobile Base New software versions of popular VoIP calling platform available for a growing number of mobile devices and platforms. Industry News, Posted 09 Jan 2009

Vangard's Mobile Voice Platform to Power Agilysys Suite New voice-optimized data entry, application function commands, and navigation now available as part of NextVision Mobile and Wireless Retail suite. Industry News, Posted 07 Jan 2009

Sensory Finds a Home at CES Spate of new products embedded with its speech recognition solutions shows interest in a voice interface for consumer electronics is at an all-time high, company officials say. Industry News, Posted 07 Jan 2009

Axolotl Adds Speech Understanding to Its Elysium Line Company partners with M*Modal to add a new dimensions to its medical records transcription products. Industry News, Posted 06 Jan 2009

MicroAutomation Expands Support Services for Customers New service lets customers enter and track service issues online. Industry News, Posted 26 Dec 2008

New Sales Director Named at MicroAutomation Pat Mustico joins the staff at the systems integrator of call center automation solutions. Industry News, Posted 26 Dec 2008

NEC Introduces Bundled Solutions for SMBs UNIVERGE UC1, UC3, Business Basics offer enhanced productivity with simplified deployment for lower total cost of ownership. Industry News, Posted 23 Dec 2008

AT&T Extends Reseller Agreement with Wizzard Software AT&T Intellectual Property's agreement with Wizzard includes AT&T Natural Voices text-To-speech software. Industry News, Posted 22 Dec 2008

Alibaba.com Selects NICE Systems for its VoIP Contact Centers Global e-commerce firm to leverage NICE SmartCenter solutions to drive contact center business performance improvements. Industry News, Posted 22 Dec 2008

SVOX Powers Clarion Mobile Device ClarionMIND features SVOX TTS to power Internet-based navigation and entertainment. Industry News, Posted 18 Dec 2008

Loquendo Releases MCRP Server for Windows and Linux MCRP Server 7.1 for Windows and Linux features a host of new features. Industry News, Posted 18 Dec 2008

Voice Control Available for Windows Media Center Loquendo and Mediavoice team to deliver the voice-enabled Speaky Media Center 2009. Industry News, Posted 17 Dec 2008

UC Market Tops $3 Billion Avaya and Cisco reign as the top unified communications vendors, according to a new report. Industry News, Posted 17 Dec 2008

Utopy Updates SpeechMiner Application Version 5.2 delivers rapid ROI on speech analytics through greater accuracy, scalability, multisite optimization, and built-in support for 45 languages. Industry News, Posted 17 Dec 2008

CallFire Launches Voice Broadcast Application for the iPhone FriendCast lets users send personal voice messages to groups while on the go. Industry News, Posted 17 Dec 2008

AVST Enhances CallXpress with STT Leveraging GotVoice's technologies, voicemail messages become viewable as text on mobile devices or computers. Industry News, Posted 16 Dec 2008

Bob Vila Adds EveryZing to His Toolbelt Universal search and vSEO pioneer remodels online video on BobVila.com Industry News, Posted 16 Dec 2008

Russian Telecom to Enhance NICE Systems Implementation VimpelCom to leverage NICE Systems for improving business performance in VoIP contact centers. Industry News, Posted 16 Dec 2008

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