Industry News
Voxware Joins Intermec Honours Program
CN3 becomes the first Intermec device to be Voxware-certified, expanding flexibility and freedom of choice for customers.
Industry News, Posted 21 Jan 2009
Five9's Cloud Computing Comes to Call Centers
On-demand call center software vendor announces general availability of its new software release.
Industry News, Posted 20 Jan 2009
CallMiner and BusComm Announce Reseller Agreement
Speech analytics product to be integrated with digital voice and management systems.
Industry News, Posted 16 Jan 2009
YouMail Partners with GotVoice to Expand Offerings
The two voice messaging companies sign a free user transfer and licensing agreement.
Industry News, Posted 15 Jan 2009
Global Crossing and Ronald A. Katz Enter Into License Agreement
The two firms settle their patent dispute related to interactive voice applications.
Industry News, Posted 14 Jan 2009
TouchLogic Selects Payment Vision to Augment Its Voice Messaging Solution
Users of TouchLogic's solutions can offer electronic payment options during automated voice messaging campaigns.
Industry News, Posted 13 Jan 2009
Audiopoint Upgrades its Voice Terminal Service
Version 1.5 includes voice-enabling Google Calendar, entry-level service plans, and access for the visually impaired.
Industry News, Posted 13 Jan 2009
New Edge Networks Announces Voice Connect
VoIP solution combines business-class voice and private MPLS networks.
Industry News, Posted 12 Jan 2009
Start-Up SmartAction Starts with IVR Release
Company adds artificial intelligence to intelligent IVR applications.
Industry News, Posted 12 Jan 2009
Ford Adds SYNC Features
SYNC with Traffic, Directions, and Information provides access to personalized traffic reports, precise turn-by-turn driving directions, and up-to-date information such as business listings, news, sports, and weather.
Industry News, Posted 12 Jan 2009
TomTom Expands Voice Recognition in New GPS Device
Drivers can control the new GO 740 LIVE with more than 130 voice commands.
Industry News, Posted 09 Jan 2009
Skype Building a Mobile Base
New software versions of popular VoIP calling platform available for a growing number of mobile devices and platforms.
Industry News, Posted 09 Jan 2009
Vangard's Mobile Voice Platform to Power Agilysys Suite
New voice-optimized data entry, application function commands, and navigation now available as part of NextVision Mobile and Wireless Retail suite.
Industry News, Posted 07 Jan 2009
Sensory Finds a Home at CES
Spate of new products embedded with its speech recognition solutions shows interest in a voice interface for consumer electronics is at an all-time high, company officials say.
Industry News, Posted 07 Jan 2009
Axolotl Adds Speech Understanding to Its Elysium Line
Company partners with M*Modal to add a new dimensions to its medical records transcription products.
Industry News, Posted 06 Jan 2009
MicroAutomation Expands Support Services for Customers
New service lets customers enter and track service issues online.
Industry News, Posted 26 Dec 2008
New Sales Director Named at MicroAutomation
Pat Mustico joins the staff at the systems integrator of call center automation solutions.
Industry News, Posted 26 Dec 2008
NEC Introduces Bundled Solutions for SMBs
UNIVERGE UC1, UC3, Business Basics offer enhanced productivity with simplified deployment for lower total cost of ownership.
Industry News, Posted 23 Dec 2008
AT&T Extends Reseller Agreement with Wizzard Software
AT&T Intellectual Property's agreement with Wizzard includes AT&T Natural Voices text-To-speech software.
Industry News, Posted 22 Dec 2008
Alibaba.com Selects NICE Systems for its VoIP Contact Centers
Global e-commerce firm to leverage NICE SmartCenter solutions to drive contact center business performance improvements.
Industry News, Posted 22 Dec 2008
SVOX Powers Clarion Mobile Device
ClarionMIND features SVOX TTS to power Internet-based navigation and entertainment.
Industry News, Posted 18 Dec 2008
Loquendo Releases MCRP Server for Windows and Linux
MCRP Server 7.1 for Windows and Linux features a host of new features.
Industry News, Posted 18 Dec 2008
Voice Control Available for Windows Media Center
Loquendo and Mediavoice team to deliver the voice-enabled Speaky Media Center 2009.
Industry News, Posted 17 Dec 2008
UC Market Tops $3 Billion
Avaya and Cisco reign as the top unified communications vendors, according to a new report.
Industry News, Posted 17 Dec 2008
Utopy Updates SpeechMiner Application
Version 5.2 delivers rapid ROI on speech analytics through greater accuracy, scalability, multisite optimization, and built-in support for 45 languages.
Industry News, Posted 17 Dec 2008
CallFire Launches Voice Broadcast Application for the iPhone
FriendCast lets users send personal voice messages to groups while on the go.
Industry News, Posted 17 Dec 2008
AVST Enhances CallXpress with STT
Leveraging GotVoice's technologies, voicemail messages become viewable as text on mobile devices or computers.
Industry News, Posted 16 Dec 2008
Bob Vila Adds EveryZing to His Toolbelt
Universal search and vSEO pioneer remodels online video on BobVila.com
Industry News, Posted 16 Dec 2008
Russian Telecom to Enhance NICE Systems Implementation
VimpelCom to leverage NICE Systems for improving business performance in VoIP contact centers.
Industry News, Posted 16 Dec 2008
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