Industry News

Ydilo Launches Voice-Based Debt Collection Management System The system allows for voice-based management of pending debts and payments. Industry News, Posted 24 Feb 2009

Fonix Software Available in Ubisoft's Tom Clancy's HAWX Video Game New video game will allow players to control game functions with voice commands via VoiceIn technology. Industry News, Posted 23 Feb 2009

Loquendo and Telecom Italia Deliver Uebbi The new touchscreen multimedia home device from Telecom Italia features TTS from Loquendo. Industry News, Posted 19 Feb 2009

Comverse Introduces Unified Communications for Enterprise Customers Businesses to benefit from seamless interaction between desktop and mobile applications Industry News, Posted 17 Feb 2009

Interactive Digital and IQ Services Announce Partnership Interactive Digital and IQ Services today announced a new partnership to provide fully integrated, end-to-end trial services for Adaptive Audio. Industry News, Posted 17 Feb 2009

NICE Gains Romania’s Leading Telco as New Customer Romtelecom integrates NICE SmartCenter solutions for improved customer service levels and operational efficiency in contact centers. Industry News, Posted 17 Feb 2009

Comverse Launches IMS Solution with Integrated Voice, Messaging and Billing Services Cost-effective IP multimedia subsystem (IMS) solution allows fast network rollout, future-proof growth, and interoperability. Industry News, Posted 17 Feb 2009

Eric Joins the Ivona TTS Family The new American English voice extends the range of Expressivo text-to-speech products. Industry News, Posted 17 Feb 2009

FREE411 Offers Free Calls on Valentines Jingle Networks lets callers speak for free for 10 minutes to anyone in the U.S. Industry News, Posted 12 Feb 2009

Vivox Joins Epic Games’ Integrated Partners Program As part of the agreement, Vivox's voice technology will be integrated with Epic's Unreal Engine 3 Industry News, Posted 12 Feb 2009

Shop Smart with Voice-Powered Grocery Lists SmartShopper introduces a sleek, new, and improved SmartShopper Deluxe grocery list assistant Industry News, Posted 10 Feb 2009

MedWrite Licenses Vianix MASC Transcription solutions provider to license audio file compression technology. Industry News, Posted 06 Feb 2009

Ydilo Launches ASR System for Call Centers The Ydilo Speech Assistant solution optimizes existing IVR systems to offer greater customer satisfaction and improved cost efficiencies. Industry News, Posted 05 Feb 2009

Interactive Intelligence Introduces Packaged, Fixed-Price Services New packages are designed to improve service consistency and quality, reduce deployment time, and provide "no-surprises" pricing structure. Industry News, Posted 05 Feb 2009

Jott Partners with Voxbone on Voicemail-to-Text Service Jott's customers forward their unanswered wireless calls to Voxbone DIDs, which relay them to Jott's voice-to-text transcription service. Industry News, Posted 04 Feb 2009

Nexidia Launches Customer-Driven Center of Excellence New program is designed to showcase speech analytics best practices and promote strong value of rapidly emerging technology in contact center operations. Industry News, Posted 03 Feb 2009

Vivox Embeds Real-Time Voice Communications in Virtual Worlds and Online Games Managed service adds voice, instant messaging, and presence to online games and virtual communities leveraging Internap's Performance IP networking and data center colocation. Industry News, Posted 03 Feb 2009

Digium Defines Web-Aware Unified Communications with New Version of Switchvox IP PBX Switchvox SMB 4.0 adds new UC features to the powerful Web integration capabilities of this small and midsize business phone system. Industry News, Posted 03 Feb 2009

Sangoma Partners with IndustryDynamics to Power Integrated Gateway for Skype Skype Gateway reduces 90 percent of communications expenses. Industry News, Posted 03 Feb 2009

Interactive Intelligence Releases Communications System Monitoring Product Interaction Monitor helps contact centers and enterprises improve operational efficiencies and increase reliability. Industry News, Posted 03 Feb 2009

Agilysys Chooses Vangard MVP to Voice-Power NextVision Retail Suite New voice-optimized data entry, application function commands and navigation now available. Industry News, Posted 02 Feb 2009

Rodale Selects Convergys for CRM Solutions Becomes the first company to leverage combined Convergys-Intervoice solutions since acquisition last year. Industry News, Posted 02 Feb 2009

Digium and Braxtel Enter Software Partnership Braxtel's new open source Contact Q contact center solution builds on Digium's Asterisk telephony platform. Industry News, Posted 29 Jan 2009

VoIP Security Threats Identified for 2009 Economy will slow VoIP adoption, thus limiting the number of attack possibilities, according to leading telephony and VoIP security scientist, author, and blogger Mark Collier. Industry News, Posted 29 Jan 2009

Loquendo Presents a New Male Finnish Voice Mikko joins Milla, the Finnish female voice released in October. Industry News, Posted 26 Jan 2009

Citrix Licenses GIPS Technology for Conferencing Solution Citrix GoToMeeting and GoToWebinar solutions use GIPS Voice ConferenceEngine and VoiceEngine as their foundations. Industry News, Posted 26 Jan 2009

Loquendo Recognizes Russian Company launches its automated speech recognition solution in Russian. Industry News, Posted 22 Jan 2009

Ifbyphone Delivers Voice Service Guarantee If it's not delivered on time, it's free, the company says. Industry News, Posted 21 Jan 2009

Amcom Software XpressDesk Rated “Avaya Compliant” Amcom's communications solutions for the hospitality industry are compatible with Avaya systems. Industry News, Posted 21 Jan 2009

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