Industry News

ClickFox Announces Three CEA Business Solutions The offerings aim to help enterprises carve out operational costs and boost customer experience and retention. Industry News, Posted 06 May 2009

TouchStar Releases TouchStar 6.0 The release of TouchStar 6.0 showcases the new "look and feel" of TouchStar's user experience. Industry News, Posted 05 May 2009

Yap Unveils SDK for BlackBerry The solution enables developers and ISVs to leverage Yap's fully automated speech-to-text platform to power voice-enabled applications development. Industry News, Posted 05 May 2009

Loquendo Releases Dillo! The company offers a voice dialer for the iPhone. Industry News, Posted 29 Apr 2009

EDS and Microsoft Collaborate in the Cloud The companies will jointly sell and deliver enterprise-class cloud communications and collaboration services. Industry News, Posted 29 Apr 2009

Convergys Partners with IP Integration The companies will deliver enhanced IVR and speech automation solutions to the U.K. market, Industry News, Posted 29 Apr 2009

IVO Launches New Version of TTS System The addition of "Jan" and "Maja" round out the company's stable of voices. Industry News, Posted 27 Apr 2009

Loquendo to Integrate Speech Technologies into Government Telecommunications Product Loquendo to integrate its Voice Security Library into the Redwolf surveillance system. Industry News, Posted 24 Apr 2009

NICE Helps Customers Reduce Costs with Enhanced Virtualization and SIP-Based Capabilities The capabilities enable compliance with regulations while providing lower total cost of ownership. Industry News, Posted 22 Apr 2009

NICE Systems Launches Quality Optimization The business-driven solution is based on the company's interaction analytics capabilities and bridges the gap between quality management processes and business objectives. Industry News, Posted 22 Apr 2009

SVOX Adds New Languages to TTS Finnish and Greek are the latest as SVOX expands its European presence. Industry News, Posted 22 Apr 2009

AppTek Selected by Menacast to Deploy Large Scale Media Monitoring System The company's MediaSphere provides Menacast with context specific media segregation for customized information mining and reporting. Industry News, Posted 22 Apr 2009

NEC Offers Zero Percent Financing on Select Enterprise Communications Systems The company announces limited time, zero percent lease options on UNIVERGE SV8000 series and UX5000 systems. Industry News, Posted 16 Apr 2009

Real Estate Development Firm Turns to Web-Based my1voice The new service provides cost savings and better serves employee and customer needs. Industry News, Posted 15 Apr 2009

GVdialer Application for Google Voice Released GVdialer is the first mobile application for Google Voice supporting iPhone, BlackBerry, Android, and more. Industry News, Posted 14 Apr 2009

Aculab Teams with Cepstral The company integrates Cepstral's TTS into its technology. Industry News, Posted 09 Apr 2009

Loquendo ASR Now in Colombian Spanish The new offering reinforces the company's position in the Latin American market. Industry News, Posted 09 Apr 2009

Verint Witness Actionable Solutions 2009 EMEA Partner Award Winners Announced Verint Channel Partners BT, LAN Communications, and Sabio awarded honors for success with Impact 360 Workforce Optimization Suite. Industry News, Posted 08 Apr 2009

Nortel Upgrades Patient Discharge Solution The update streamlines the process of discharging patients to other healthcare facilities. Industry News, Posted 07 Apr 2009

NEC Introduces Scalable, Software-Based Communications Solution for Hospitality The IP communications solution for hotels offers feature-rich hospitality functionality with an affordable price tag. Industry News, Posted 03 Apr 2009

Verizon Business Deepens IP Capabilities That Enable Telework New VoIP features boost flexibility, mobility, cost savings for organizations seeking to untether workers. Industry News, Posted 03 Apr 2009

Yap to Deliver Faster, More Accurate Platform The company offers numerous enhancements in this highly anticipated release. Industry News, Posted 02 Apr 2009

SpinVox Launches Open Access to Its Speech Platform with Web API Plug and play access to the world's largest commercial-grade speech system removes prohibitive speech development costs to accelerate innovation in speech applications. Industry News, Posted 02 Apr 2009

Ifbyphone Upgrades Its Suite of Phone Automation Services The company touts a major usability breakthrough that puts powerful phone automation tools in business professionals' hands. Industry News, Posted 01 Apr 2009

Npower Leverages Impact 360 Software from Verint Npower looks to enhance service, support sales, and heighten the customer experience. Industry News, Posted 01 Apr 2009

EZ Talk MD Licenses Vianix Speech Technology EZ Talk MD says the solution provides a compelling ROI for physicians. Industry News, Posted 31 Mar 2009

Telisma Delivers ASR for South African English and Afrikaans The announcement is the result of collaboration between telisma and South Africa's CatchWord. Industry News, Posted 31 Mar 2009

Global IP Solutions Enables HD-Voice on Pronto! CommuniGate Pro's unified communications client now features the company's VoiceEngine. Industry News, Posted 30 Mar 2009

Nortel Releases Enterprise Contact Center Solutions Business processes blend with communications to boost revenue, decrease costs, and enhance customer satisfaction. Industry News, Posted 27 Mar 2009

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