Industry News

PocketBook Showcases Five New Devices with SVOX TTS Technology New e-Readers' speech technology brings increased productivity, convenience and accessibility to e-books Industry News, Posted 02 Sep 2010

TCN Releases SoftPhone for Call Centers TCN's offers a full Virtual Call Center suite of products without the need to purchase a phone or engage a telco provider Industry News, Posted 02 Sep 2010

Ifbyphone Provides New Call Tracking Capabilities New SourceTrak suite of solutions includes call routing, call recording, voice dialogues, and more. Industry News, Posted 01 Sep 2010

CallMiner Receives PCI Certification and Introduces Data Redaction Functionality CallMiner Eureka helps organizations secure customer and agent interactions with new enhanced security for transcription and audio playback. Industry News, Posted 27 Aug 2010

Dialogic Joins Newly Launched UCIF to Advance Unified Communications Interoperability Forum will enable interoperability of unified communications hardware and software through inter-vendor openness and collaboration. Industry News, Posted 24 Aug 2010

CSI Partners with Aurix to Integrate Speech Analytics Technologies with Quality Monitoring Solution The integrated solution offers CSI customers the ability to enhance their quality monitoring processes with phonetic speech analytics features such as automatic call scoring and automatic call tagging. Industry News, Posted 24 Aug 2010

Nuance Dragon Medical Mobile Search Now Available From the Apple App Store Clinicians can search medical references and get results from medical Web sites all at once on their iPhones. Industry News, Posted 19 Aug 2010

New Orleans Law Firm Switches to Verdatum Dictation System The system also contains a workflow solution, digital voice recorders, and a Web portal. Industry News, Posted 19 Aug 2010

Zeacom Releases New Unified Communications Solution New functionality includes chat, virtual assistant, contact center snapshot, and greater integration with Microsoft Office and Exchange Server products. Industry News, Posted 18 Aug 2010

Chrysalis Software Launches Outbound Notification Service for Contact Centers The solution can deliver a comprehensive multimedia service via phone, text message, email and Twitter. Industry News, Posted 17 Aug 2010

Philips Announces Release of SpeechExec Enterprise 3.1 Latest version of dictation management software improves productivity by integrating with Windows 7 and speech recording devices. Industry News, Posted 12 Aug 2010

AV3 ‘get’ For Apple Final Cut Pro Now Available for Download Dialogue search tool enjoys positive accolades. Industry News, Posted 11 Aug 2010

Ringio Completes Public Beta of Its Rich Calling Service The company launches advanced call-treatment and routing features to host or augment users' PBXs. Industry News, Posted 05 Aug 2010

Pronexus Launches IVR Solutions Locator The solution lets businesses find prebuilt IVR applications developed with Pronexus' VB Voice. Industry News, Posted 04 Aug 2010

Voxware Releases Version 4.0 of Voxware 3 Software Product Enterprise Voice Manager strengthens centralized management of voice applications across multiple warehouses. Industry News, Posted 04 Aug 2010

PlantCML Integrates Loquendo TTS into The Communicator! NXT and GeoCast Web Notification Solutions System combines TTS with mapping technologies to hit precisely targeted locations. Industry News, Posted 04 Aug 2010

BigHand Releases BigHand for Healthcare Digital Dictation and Speech Recognition Solution BigHand for Healthcare is a customized voice productivity solution that replaces analogue or tape-based systems used in medical dictation and transcription. Industry News, Posted 03 Aug 2010

Nuance and ZTE Expand Strategic Relationship with T9 Portfolio Nuance T9, XT9, T9 Write and T9 Trace Input Technology to be Integrated Across ZTE's Global Mobile Handset Portfolio Industry News, Posted 30 Jul 2010

HRRG Chooses UTOPY’s Speech Analytics This rapid deployment extends UTOPY's reach into the healthcare industry. Industry News, Posted 29 Jul 2010

Vocollect Introduces New Light-Duty Voice Solution Coastal Pet Products finds the new solution offers quality performance and strong ergonomics. Industry News, Posted 29 Jul 2010

Verint Systems Receives U.S. Patent Covering Recording as a Network Service The new patent validates the company as an innovator in network recording and offers global customers a reliable and secure solution. Industry News, Posted 29 Jul 2010

OAISYS Releases New Versions of Talkument and Tracer Version 6.2 of dictation and call recording solutions provide public safety updates and improved SIP Trunk integration. Industry News, Posted 28 Jul 2010

Nuance Releases New On Demand Insight for Nuance On Demand Customers Web-based analytics and reporting tool provides actionable insights in the contact center. Industry News, Posted 27 Jul 2010

Loquendo TTS Running on iGO My Way Navigation App for iPhone iGO My Way app can read out route directions in seven languages. Industry News, Posted 27 Jul 2010

SVOX Enters Technology Licensing Agreement with Vianix This agreement gives SVOX and its customers immediate access to audio coding technologies for speech quality in automotive, mobile and consumer electronics applications. Industry News, Posted 27 Jul 2010

Nuance Dragon Dictation 2.0 Now Live in iTunes App Store Multilingual capabilities and new pop-up toolbar make speaking texts, email, and status updates easier than ever; Dragon Search now iOS4-compatible. Industry News, Posted 26 Jul 2010

Nuance Releases SpeechAttendant V11 Speech-driven automated attendant solution transforms corporate directories into productivity tools. Industry News, Posted 22 Jul 2010

Loquendo Releases TTS in Portuguese Loquendo TTS now supports Portuguese Language Orthographic Agreement. Industry News, Posted 21 Jul 2010

Advance in Customer Care Technology Introduced by Interactions New management team and customer deployment announced. Industry News, Posted 20 Jul 2010

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