News
Synchronoss Acquires SpeechCycle
The cloud services provider sought to add voice technologies to automate transactions.
News Feature, Posted 11 May 2012
Sensory Introduces Speaker Verification for Mobile Devices and Consumer Electronics
Speaker verification is designed with a small footprint and low power consumption for integration into all types of devices
News Feature, Posted 02 May 2012
A Small Firm Takes on the Big Smartphone Makers over Voice Patents
Potter Voice Technologies is suing Apple, Microsoft, Google, and others over a patent that covers natural language voice control of a computer.
News Feature, Posted 26 Apr 2012
... More News Features
SRI Wins Government Contract
Project involves machine translation
Industry News, Posted 16 May 2012
Oaisys Offers Hybrid Cloud Call Recording Solution
Oaisys AllWays and Gateway to the Cloud will enable users to take advantage of advanced recording anywhere, anytime, and on any device.
Industry News, Posted 15 May 2012
... More Industry News
AmeriGas Selects Message Technologies for Hosted IVR Services.
Cloud-based interactive voice response will anchor the propane supplier's customer service.
Industry Press Release, Posted 5/16/2012
Eckoh Secures Two Three-Year Contracts in the Utility Sector
Eckoh has been selected by three water companies, including Bristol Wessex Billing Services, to provide the EckohPAY secure card payments solution.
Industry Press Release, Posted 5/9/2012
... More Industry Press Releases

Web Exclusives - Sounding Board
It's Time to Accept Responsibility for Your IVR
Sounding Board, Posted 14 Mar 2012
Voice Technology Completes the Virtual Office
Speech processing efficiencies deliver powerful competitive advantages.
Sounding Board, Posted 16 Jan 2012
The Siri Effect
How mobile applications have been changed forever.
Sounding Board, Posted 19 Dec 2011
... More Sounding Board

Editorial
How Natural Is NLU?
Technological advances are making interactions engaging, valuable, and even fun.
Cover Story, Posted 01 May 2012 - May/June 2012 Issue
... More Cover Story
The Great Divide
Comparing talking machines to humans is like comparing airplanes to eagles
Feature, Posted 01 May 2012 - May/June 2012 Issue
... More Features
Vonage Calls on Nexidia for Improved Contact Center Operations
Expanded quality monitoring reduces costs and improves agent training.
Deployments, Posted 01 May 2012 - May/June 2012 Issue
... More Deployments
Voice Biometrics Comes of Age
FYI, Posted 01 May 2012 - May/June 2012 Issue
... More FYI
Columns
Building Fluidity into Machines
Editor's Letter, Posted 01 May 2012 - May/June 2012 Issue
... More Editor's Letter
Balancing Content and Control
When consumers use multiple devices, give help where it's needed.
Forward Thinking, Posted 01 Mar 2012 - March/April 2012 Issue
... More Forward Thinking
The Characters You Meet in VUI Design
Working effectively with the other personas can lead to a smoother sales pitch and buy-in process.
The Human Factor, Posted 05 Sep 2007 - September 2007 Issue
... More Human Factor
My Call Isn't All That Important to Me
When battling an IVR, there's not always a clear winner.
Industry View, Posted 01 May 2012 - May/June 2012 Issue
... More Industry View
Blasts Heard Round the Globe
Smart marketers are getting personal.
In Other Words, Posted 01 May 2012 - May/June 2012 Issue
... More In Other Words
Make the Right Tech Request
Companies that cut costs on RFP consultants may pay a high price.
Inside Outsourcing, Posted 01 May 2012 - May/June 2012 Issue
... More Inside Outsourcing
Reports of Persona's Death Have Been Greatly Exaggerated
New technologies encourage speech designers to get creative.
Interact, Posted 01 May 2012 - May/June 2012 Issue
... More Interact
It’s Not the Recognizer
Examining speech application errors reveals several more likely causes.
Talking Tech, Posted 08 Jan 2011 - January/February 2011 Issue
... More Talking Tech
The Changing Perception and Reality of Speech Recognition
Siri sets a high bar for call center technology.
The View from AVIOS, Posted 01 Mar 2012 - March/April 2012 Issue
... More A View from AVIOS
Putting a Price on Privacy
Are consumers sharing more than they know?
Voice Value, Posted 01 May 2012 - May/June 2012 Issue
... More Voice Value
Enter EMMA 1.1
Getting more out of multimodal inputs
Standards, Posted 01 May 2012 - May/June 2012 Issue
... More Standards
Speech Synthesis With Emotion
Speech Solutions, Posted 05 Jan 2011 - January/February 2011 Issue
... More Speech Solutions
Speech Industry Awards
Who are the stars of the speech technology industry?

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